Frequently Asked Questions
How long does it take to recharge the battery?
The Lithium battery will take 4-6 Hours to fully charge.
I've received my bike but there's no power?
All Lithium batteries require an inital charge upon receipt. This should take 4-6 Hours.
Can I put one of your eBikes on a car rack?
Our eBikes can be mounted on a car rack just like any ordinary bike.
What warranty do you offer on your bikes?
We offer a 2 year warranty that covers the frame, gear and braking system.
How should I look after my battery?
The Lithium battery will perform and last longer when charged fully from empty.
Should I completely drain the battery before charging?
The Lithium battery will last longer and perform better if fully charged from completely drained.
How fast will electric bikes go?
The Lithium battery will assist you up to 25kph / 15.5mph. This is the maximum capped speed by UK law.
How long will my eBike take to arrive?
All our bikes are usually despatched same day if ordered before 12pm. Delivery takes 3-5 working days.