Frequently Asked Questions

Please read our FAQ before sending us a message.

All our bikes are delivered to anywhere within UK Mainland FREE of charge. Orders below £40 will be sugject to an additional carriage charge.

We accept most credit and debit cards. We also use Klarna finance to spread the cost. Please enquire about the Cycle to Work Scheme, you may be eligible, you could save some money on your new bike!

Delivery is usually 3 to 5 working days. We’ll issue your order a tracking number when it’s despatched. Please call 01656 674488 to get your tracking number.

Just like most online shops, our website is very secure. Plus, we don’t hold any sensitive banking or payment information on our website. We do however keep your contact details to hand but you can request deletion of your records at any time.

All orders will be despatched same day if ordered before 12pm. Once your order is despatched it will be allocated a tracking number. Please call 01656 674488 and quote your order number to get your tracking number.

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